Frequently Asked Questions

1. What are Z-Coins?

Z-Coins are the virtual currency used within our platform to perform backtesting and optimization operations. Each operation consumes a specific amount of Z-Coins based on its complexity.

2. How can I purchase Z-Coins?

You can easily purchase Z-Coins by selecting one of the packages above and clicking the "Add" button. You will be redirected to our secure Razorpay payment gateway to complete the transaction.

3. How are Z-Coins deducted?

Z-Coins are automatically deducted from your account balance when you initiate a backtest or run an optimization. The cost of each operation will be clearly displayed before you confirm.

4. Do Z-Coins expire?

No, your purchased Z-Coins do not have an expiration date. You can use them whenever you need to run simulations on our platform.

5. Is there a refund policy for Z-Coins?

Z-Coin purchases are non-refundable. Please review the packages carefully and ensure you select the one that best suits your needs before completing the payment. If you face any issues during the purchase, please contact our support team.